Refund Policy for IPTVCanada.store
We are the leading IPTV provider in canda for all things related to movies, series, and television channels.
Last Updated: 02/08/2024
At IPTVCanada.store, your satisfaction is important to us. This Refund Policy outlines how we handle refunds for purchases made through our website and services.
1. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Subscription Issues: Refunds are available for subscription services only if there was a technical issue that we were unable to resolve within a reasonable time.
- Service Not as Described: If the service received differs significantly from what was described on our site, a refund may be issued upon verification.
- Timing: Refund requests must be made within 7 days of the original purchase date. Requests made after this period will be reviewed on a case-by-case basis.
2. Non-Refundable Items
The following items are non-refundable:
- Digital Content: Purchases of digital content (e.g., IPTV channels or packages) are non-refundable once the content has been accessed.
- Subscription Renewals: Subscriptions automatically renew; therefore, refunds will not be issued for renewal charges once the new subscription period has started.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Reach out to our support team at support@iptvcanada.store.
- Provide Details: Include your order number, the reason for the refund request, and any relevant supporting information.
- Response Time: We will review your request and respond within 5 business days. If additional information is needed, we will contact you.
4. Refund Process
- Approval: Once your refund request is approved, we will process the refund to the original payment method.
- Processing Time: Refunds typically take 5-7 business days to appear on your account, depending on your bank or payment provider.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you via email or through our website.
6. Contact Us
If you have any questions about this Refund Policy or need assistance with a refund, please contact us at:
IPTVCanada.store
Email: support@iptvcanada.store
Thank you for choosing IPTVCanada.store.
